Privacy Policy

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Welcome to the Realty America Inc website ("we," "our," "us"). Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect several types of information from and about users of our website, including:

Automatically Collected Information via SEO:

• Information about your device
   
• Usage details
   
• Location data
   

We collect information in various ways, including:

• Directly from you: When you provide it to us by filling out forms, subscribing to our newsletter, or communicating with us.
   
• Automatically: As you navigate through our site, certain information is collected using cookies, web beacons, and other tracking technologies.
   
• From third parties: Such as our business partners or service providers.
   

We use the information we collect for the following purposes:

• To stay in contact with the client and confirm information on collected documents, and complete loan applications efficiently.
   
• Digital communications with the client may be obtained verbally or digitally by filling out an application on one of our associated platforms. The client is allowed to opt out of digital or verbal communications at any moment. This is ill advised as we need to stay in contact to complete your application.
   
• To understand and analyze how you use our website and services.
   
• To communicate with you, including for customer service, support, and feedback.
   
• To voluntarily text directly with clients and make phone calls.
   
• To find and prevent fraud.
   
• To comply with legal obligations.
   

SMS consent and phone numbers for SMS purposes are not shared in any circumstance and are for internal use only. You may opt out at any time.
SMS opt-in or phone numbers for the purpose of SMS are not being shared.

Your phone number, name, SMS, or any other communication is not sold to third-party companies and is kept only with us for internal use with the option to opt out at any time. Under no circumstance will we ever sell, share, or benefit from your information in any way. We communicate with customers only after they have applied for a loan, or they have contacted us first.

We do not share your information unless absolutely necessary. We do not sell your information to marketers or for any financial gain. Due to the nature of our business, we take your information security incredibly seriously and use all proper measures to protect your information. However, some third-party access is allowed such as in the case of email service providers, business management platforms, and other business-related needs. In such cases, we only share with:

• Service Providers: Third-party vendors and service providers who perform tasks on our behalf (e.g., email providers, Loan Origination Software).
   
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
   
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
   
• As Required by Law: We may disclose your information to comply with any legal obligations or valid requests by public authorities.
   

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, no method of data transmission is 100% secure. We use industry standard measures to protect your information.

If you would like a copy of your information, please use our contact form on the main page to request it. We will only send the information to the email address attached to the data in question.

Depending on your location, you may have the following rights:

• The right to access – Request copies of your personal data.
   
• The right to rectification – Request corrections or completions of data.
   
• The right to erasure – Request deletion of your data under certain conditions.
   
• The right to restrict processing – Request limits on data processing.
   
• The right to object – Object to our processing under certain conditions.
   
• The right to data portability – Request transfer of your data to another organization.
   

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

We may update this Privacy Policy from time to time. Changes are effective upon posting. Please review this page periodically for updates.

If you have any questions about this Privacy Policy, please contact us:

• By email: contracts@rahtx.com
   
• By phone: 281-769-1010
   
• By mail: 14215 Smith Rd, Humble, TX 77396
   

Thank you for trusting Realty America Inc with your personal information. We are committed to keeping it safe and secure.